• Warranty
  • Technical
  • Manuals
  • Services
  • Parts
  • Training

Warranty

All products sold by our factory are guaranteed for one year.(Except for failure or damage caused by human factors or irresistible natural phenomena)

After receiving the mechanical failure information, we will contact the buyer within 8 hours, and provide solve solutions within 24 hours.

Supply all the mechanical parts produced by our factory and give technical guidance.

Technical

We are equipped with a dedicated expert technical team to provide users with technical consultation and product selection services. According to the characteristics of the user's equipment, working environment, supporting requirements, etc., we choose a reasonable and suitable gaming machine or provide a customized gaming machine. Product solutions, and related technical descriptions and guidance.

Manuals

If you need the product manual, please leave your mailbox and the required model, we will send it to your mailbox within 2 hours, thank you.

Services

Services

We provide after-sales service. For general products, we will assist you in providing guidance and training services as per your needs.

Parts

Parts

When the machine fails, you can contact us by email or phone, we will provide you with a solution within 24 hours according to some pictures or video references, generally only need to adjust the parts or replace some parts to solve.

Our parts are guaranteed for one year, except for the consumable spare parts, we will send them to the customer within 24 hours after confirmation.

Training

Including factory face-to-face or remote video conferences about professional knowledge training, troubleshooting training, marketing training, industry famous brand application training, service skills training, etc.,

If The Above Content Can Not Solve Your Problem, Please Contact Us Directly. We Are Very Friendly.

+86 185 8893 7781
grace@xmlplay.com

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